The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
Identity & access
When you sign up for job description, we typically ask for identifying information such as your name, email address, and later on a company name, company email, company website and company logo. That’s just so you can personalize your new account, and we can send you invoices, updates, or other essential information. And also to generate a job description that has your company information.
We sometimes also give you the option to add a profile picture that displays in our products, but we do not normally look at or access that picture. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission either.
When you pay for job description AI, we ask for your credit card and billing address. That’s so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor (Stripe) and doesn’t ever go through our servers. We do not store a record of the payment transaction in our servers. We do not store your billing address in our servers. All payment information are stored in our payment processor (Stripe).
When you browse our marketing pages or applications, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions. These web analytics data are tied to your IP address and user account if applicable and you are signed into our Services.
We use CAPTCHA services across our applications as a means of spam protection. We have a legitimate interest in protecting our app and the broader Internet community from credential stuffing attacks and spam. When you log into your accounts and fill specific forms, the CAPTCHA service evaluates various information (e.g IP address, how long the visitor has been on the app, mouse movements) to check whether the data is possibly filled out by an automated program instead of a human.
Cookies and Do Not Track
We do use persistent first-party cookies to store certain preferences, make it easier for you to use our applications, and support some in-house analytics. A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org
At this time, our sites and applications do not respond to Do Not Track beacons sent by browser plugins.
When you write to Job Description AI with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
We also store any information you volunteer like surveys. Sometimes when we do customer interviews, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.
Information we do not collect
We don’t collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing into our Support team.
We also do not collect any biometric data. You are given the option to add a picture to your user profile, which could be a real picture of you or a picture of something else that represents you best. We do not extract any information from profile pictures: they are for your use alone.
When we access or share your information
Our default practice is to not access your information. The only times we’ll ever access or share your info are:
To provide products or services you’ve requested. We do use some third-party services to run our applications and only to the extent necessary process some or all of your personal information via these third parties. You can view the list of third-party services
To help you troubleshoot or squash a software bug, with your permission. If at any point we need to access your account to help you with a Support case, we will ask for your consent before proceeding.
To investigate, prevent, or take action regarding restricted uses. Accessing a customer’s account when investigating potential abuse is a measure of last resort. We have an obligation to protect the privacy and safety of both our customers and the people reporting issues to us. We do our best to balance those responsibilities throughout the process. If we do discover you are using our products for a restricted purpose, we will report the incident to the appropriate authorities.
How we secure your data
All data is encrypted via SSL/TLS when transmitted from our servers to your browser.
Most data are not encrypted while they live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest.
Location of site and data
At the moment, we store all data in East US location in the United States.
If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.
Third Party Apps
1. Google Analytics.
This website uses the service “Google Analytics”. The operator of this service is the company Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Google Analytics is a web analysis service, and, by placement of cookies and the information acquired by this, it enables us to make inferences about user behavior on our website. The information generated by the cookies is sent to a Google server in the USA and stored there. Our website uses the service Google Analytics on an exclusively pseudonymous basis. Your IP address is only recorded in abbreviated form and is hence anonymized.
The following data is collected and processed:
Date and time of visit
The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR.. If you do not want Google Analytics to collect and process the aforementioned data, you can refuse your consent or withdraw it at any time with effect for the future.
The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes.
As part of the processing, the data may be transferred to the following recipients besides Google Ireland Limited:
Data may be transferred to the USA as part of processing by Google Analytics. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to ensure an adequate level of security, we will obtain your consent in accordance with Art. 49 (1)(a) GDPR prior to the data processing.
On this website, we use HubSpot for different purposes. HubSpot is a software company from the USA with a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500.
Hubspot is an integrated software solution that we use to cover different aspects of our online marketing. This includes, among others:
Email marketing, social media publishing & reporting, reporting, contact management (e.g., user segmentation & CRM), landing pages and contact forms.
More information about Hubspots regarding the EU-Data Protection Regulations can be found here.
More Information about HubSpot’s Cookies can be found here and here.
As part of the optimization of our marketing activities, Hubspot may collect and process the following data:
– Geographical position
– Browser type
– Navigation information
– Reference URL
– Performance data
– Information about how often the application is used
– Mobile apps data
– HubSpot subscription service credentials
– Files that are displayed on site
– Domain names
– Viewed pages
– Aggregated use
– Version of the operating system
– Internet service provider
– IP address
– Device identification
– Duration of the visit
– Where the application was downloaded from
– Operating system
– Events that occur within the application
– Access times
– Clickstream data
– Device model and version
We also use HubSpot’s contact forms.
Moreover, we use the live chat service “messages” from HubSpot on some sub-pages to improve users’ experience on our website for the sending and receipt of notifications (round chat icon on the lower right edge of the screen). If you consent to and use this feature, then the following data are transferred to the HubSpot servers:
– Content of all chat messages sent and received
– Context information (e.g., page on which the chat was used)
– Optional: Email address of the user (if it is provided by the user via the chat feature)
The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want Hubspot to collect and process the aforementioned data, you can refuse your consent or withdraw it at any time with effect for the future. The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for processing purposes. Data may be transferred to the USA as part of the processing by Hubspot. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis. Please note the reference to the risk of data transfer to an unsafe third-country under sub-item “7. Forms”.